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Guaranteed Delivery

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At TranMazon, we know there’s nothing more valuable than the peace of mind that comes from knowing your freight shipments will arrive on time and as promised. That’s why our industry-leading Time Critical Guaranteed service offers 24/7/365 freight monitoring and customer support, robust coverage throughout the U.S. and Canada, and more standard benefits than you’ll find with any other carrier:

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  • Guaranteed on-time pickups

  • Guaranteed on-time appointments

  • Guaranteed on-time delivery

  • Guaranteed damage-free shipments

 

We’re also committed to helping you build positive retailer relationships and improve your vendor scorecard! With our 99.4% success rate in meeting all Time Critical guarantees to retail distribution centers, you can rest easy knowing that when you ship with TranMazon,  your Must Arrive By Date (MABD) freight is in safe, reliable hands.

And we offer a financial guarantee of up to the total value of your freight charges should you ever incur a chargeback fee resulting from a missed appointment.

Looking to take that peace of mind a step further? Learn more about our TranMazon Retail Guarantee™ and how it provides twice the financial guarantee of our standard Guaranteed service!


Coverage & Shipment Types

  • Round-The-Clock Support

  • Preferred Handling & Monitoring

 

TranMazon network carriers offers more robust Guaranteed coverage than any other carrier:

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  • Guaranteed delivery by 5:00pm to virtually all our daily direct points within the continental U.S.

  • Guaranteed delivery by 5:00pm throughout Canada

  • Guaranteed delivery by 12:00pm and 10:00am in many areas throughout the continental U.S.

 

Our Time Critical Guaranteed solution also covers services and shipment types often excluded by other carriers’ guarantees, including:

  • Volume LTL shipments

  • Canada shipments

  • Hazmat freight

  • Accessorial services such as residential, liftgate, and inside deliveries

 

Learn more about our Time Critical Guaranteed service by contacting us at Freight@TranMazon.com.
 

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